We will process your information for limited purposes that will include: responding to your requests; providing our services in accordance with our terms and conditions; developing and improving our services to you and to other customers; and informing you by letter, telephone or computer about CS Financial Solutions services that may be of interest to you. You may tell us if you do not wish to receive marketing material by emailing us at firstname.lastname@example.org. We will process this information fairly and lawfully and will store this information in accordance with the relevant data protection legislation.
The information that we will use will depend upon the information that you give to us and the information that is necessary to collate in order to carry out our services for you. In all circumstances the information will be adequate, relevant and not excessive and will be processed in line with your rights. We do not collect any personally identifiable information from users of our 'public' area of our website. All we do is to gather information on the numbers of visitors to certain areas and the manner in which the website is navigated.
We will keep your information for as long as is necessary to carry out our services to you or as is required by legislation or other regulation.
We will endeavour to keep your information accurate and secure however if at any time after giving us this information, or in the case that the information becomes out of date, then we ask you to notify us directly and we shall remove or amend the information within a reasonable time frame and in accordance with legislative requirements. Internet communications are not secure unless the data being sent is encrypted. We cannot accept any responsibility for unauthorized access by a third party or the corruption of data sent to us. For security purposes we may monitor emails received or issued by us.
It may be necessary for us to disclose your personal information to third parties where it is necessary to carry out the terms of our engagement or to comply with legal or regulatory requirements. In any other circumstances your information will be kept confidentially and we will only share your personal information with third parties with your express consent.
We may record and monitor phone calls made for training and business purposes.
As a data controller CS Financial Solutions is registered with the Information Commissioner's Office ("ICO") and has an obligation to notify the ICO about the purposes for which it processes personal information. You can access CS Financial Solutions’ register entry at www.ico.gov.uk.
You have certain rights in respect of the data we hold relating to you. Details of these rights can also be found on the Information Commissioner's website as above. You are entitled, on payment of a fee, to a copy of the information we hold about you.
In order to exercise this right, please contact:
Data Protection Officer, 20 Chapel Street, Liverpool, L3 9AG